![]() Forward the Old User’s Mailbox to Another One, or Create a Shared Mailbox Learn how to place a hold on a mailbox here.Ģ. ![]() Inactive mailboxes won't receive email and won't be visible in your company's address book or other lists. Once you convert a mailbox to be inactive, authorized IT or company individuals can use In-Place eDiscovery tools in Exchange Online to access and search contents.
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